Shipping Information:

DOMESTIC ORDER SHIPPING AND TAXES -- THE 50 UNITED STATES, PUERTO RICO, GUAM, AND US VIRGIN ISLANDS

We normally ship our packages within 2-5 business days of receiving the order. Please allow 5-7 business days for your order to arrive; however, we reserve the right to hold an order if an item is out of stock and expected back in stock in approx. 5-90 days. In the case of out of stock items, we will notify customers via e-mails and give them the option of substitution, wait, or order cancellation and the time of the items would be restocked which may take up to 90 days. Orders may delay during some particular periods such as shows and peak/holiday seasons. In case of customers want to wait for delayed items, we will ship them as soon as they are restocked which may take up to 90 days depending on the item, season and custom. Your patience is appreciated.

INTERNATIONAL ORDERS

We will ship anywhere in the world. For international wholesale orders, the shipping cost may vary. We will send customer an invoice with the total price and calculated S&H cost for wholesale international order.

WHOLESALE AND OTHER SPECIAL ORDERS


1.For wholesale information, please contact sales@bostonminiatures.com.


2.We accept debit/credit card (Visa, Master Card, Amex and Discovery), PayPal, E-invoice, E-check, money request via PayPal and money order. We do not accept any personal check at this time.


3.To Purchase with money order, please see the following

• E-mail us at sales@bostonminiatures.com the items with items# and quantity you would like
• Once we receive your order via e-mail, we will e-mail you the complete total(total + S&H)
• Mail your money order with the total amount (total + S&H)to

Boston Miniatures
8 Oak Avenue
North Reading, MA 01864
• Once we receive your money order, we ship your order and e-mail you tracking#.

4. We ship out wholesale orders as soon as your payment of the transaction is complete. We will notify wholesale customers via e-mail , phone, fax or mail as soon as we ship your orders.

5. To return your items, you must notify us within 14 days for authorization before returning the items Returned items must be in resaleable condition.

6. Prices are subject to change without notice and items may be discontinued at any time.

Please contact sales[at]bostonminiatures.com



Frequently Asked Questions:

How can customers check their orders?

Answer: Customers can check their order status via e-mail that we sent out to track their order and shipping.

How can customers contact us for immediate questions?

Answer: By email:

For billing info., order status, refund, please contact

admin[at]bostonminiatures.com

For products info., please contact

admin[at]bostonminiatures.com

For general info., please contact

support[at]bostonminiatures.com

For wholesale orders and special orders, please contact

sales[at]bostonminiatures.com

By standard mail:

Boston Miniatures

8 Oak Avenue

North Reading, MA 01864

USA

What shipping options do we offer?

Answer: For retail orders via our webiste, we ship our products with USPS or UPS. We normally ship via USPS because they ship to P.O. Box address and Saturdays. Peak holiday seasons, some orders may be shipped via UPS. Customers can e-mail us for their different preferred carrier service.